These resources will help you develop your ability to write, listen, and speak effectively, in person and online, to different audiences.
Essentials of Communication Skill and Skill Enhancement by
For those who wish to learn or teach the tools of skillful communication, this book provides concrete insight into what makes a person a successful communicator and guides readers in ways to improve their own communication skills and those of others.
Books / E-Books on Questioning Techniques
Beautiful Questions in the Classroom by
In an age of automation, questioning is a uniquely human skill, one we should foster in school and in life. This book is an essential read for educators at every level.
Challenging Learning Through Questioning by
Better questioning for better learning Questioning is a process that sparks discussion and encourages deeper thinking. Effective questioning builds on students' natural curiosity, moving them out of their comfort zone and into the learning zone in a purposeful, accessible way.
Books / E-Books on Attentive Listening
Listen Like You Mean It : Reclaiming the Lost Art of True Connection by
In Listen Like You Mean It, she offers an essential listening guide for our times, revealing tried-and-true strategies honed in her own research sessions and drawn from interviews with marriage counselors, podcast hosts, life coaches, journalists, filmmakers, and other listening experts. Through Vengoechea's set of scripts, key questions, exercises, and illustrations, you'll learn to: * Quickly build rapport with strangers * Ask the right questions to deepen a conversation * Pause at the right time to encourage vulnerability * Navigate a conversation that's gone off the rails Now more than ever, we need to feel heard, connected, and understood in a world that keeps turning up the volume. Warm, funny, and immensely practical, this book shows you how.
Listen up or Lose Out by
In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and not well utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems. By breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise; focusing on the speaker's point of view; asking the right questions, in the right order; and learning how to read people's feelings and reflect them back, Bolton explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication.
Books / E-Books on Digital Communication
Digital Communication and Learning by
This edited book collects papers with perspectives from scholars and practitioners in Asia, Australia, and Europe to reveal the pros and cons, chances and challenges, constraints, and potential risks that educators and learners are facing as the new paradigm for communication and learning takes place, with a view to shedding light on the global education climate in the midst of the pandemic.
Books / E-Books on Digital Etiquette
Leading Virtual Project Teams : Adapting Leadership Theories and Communications Techniques to 21st Century Organizations by
Explaining appropriate e-leadership styles for virtual project teams and the transition toward new leadership styles, the book is filled with communication techniques for leading virtual project teams. It helps project managers develop e-leadership competencies needed to successfully deliver projects in today's organizations. The second edition also examines: Virtual meeting techniques Inclusive language Managing virtual relationships Why virtual work is now more important The work-at-home environment By recognizing how virtual teams are different from traditional teams, those managing virtual projects may be able to offer benefits to their organization by providing positive, successful leadership and exceptional communications, resulting in better project deliverables and products.
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