Effective communications : get your message across and learn how to listen by Shipside, Steve.Develop your skills, realise your full potential and make your life work.
Whether you want a one-to-one conversation, or to wow during a company presentation, find the right tools to express with success. Includes practical techniques, effective tips, 5-minute fixes and case studies to equip you to succeed in the real world, plus set your goals and check progress with simple self-assessment exercises.
Follow as a complete course, or dip in and out of topics for quick reference.
Pocket-sized - take it wherever life takes you
Call Number: HF5718 S557
ISBN: 9781405317535
Publication Date: 2017
[E-Book] Communication skills: For nursing and healthcare students by Kay NormanCommunication Skills is an accessible textbook for nursing and healthcare students seeking to understand the concept of communication and to develop their communication skills. Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn: Why communication is fundamental to nursing and health care How to communicate in assessing, planning, providing and managing care How to communicate in promoting health and in therapeutic interventions How to communicate in difficult situations How to communicate with a diverse range of people How communication is used to improve patient safety This book will help you to demonstrate your communication skills and develop your proficiency in nursing and health care. Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series: The Care Process Leadership Study Skills Promoting Health and Wellbeing Research and Evidence-based Practice.
ISBN: 9781908625786
Publication Date: 2019
eBooks/Books- Self-Awareness
Bouncing Back from Rejection by Leslie Becker-Phelps; Ronald D. Siegel (Foreword by)Go beyond your fear of rejection to develop confidence, compassionate self-awareness, and resilience! Do you have a fear of rejection? If so, you aren't alone. But if you have difficulty bouncing back after rejection, experience intense pain as a result, or if the fear of rejection is so crippling that it interferes with your everyday life, it's time to make a change. This groundbreaking guide can help. With this book, you'll learn why you fear rejection by gaining an understanding of your unique attachment style. Secure attachment is defined as a feeling of being protected and well-cared for. People who experience secure attachment as young children are more likely to be happy, healthy, and resilient adults. On the other hand, insecurely attached people are less likely to cope well with rejection, and may have trouble "bouncing back" after difficult experiences. Once you understand how your attachment style has informed your fears, you can begin the work needed to overcome them! Using the theory of attachment, and the five domains of awareness: Sensations, Thoughts, Emotions, Actions, and Mentalizing (STEAM), you'll learn to relate to yourself and to others in more positive ways, even when difficult situations arise. So, whether you experience rejection in a romantic relationship, at work, or with friends, you'll have the resilience needed to recover quickly and focus on what makes you special and unique. This isn't a book that promises to protect you from future rejection. Unfortunately, rejection happens to everyone and is a normal part of life. But you will learn skills to handle this rejection and come to see it as less scary. With this view, you'll gain confidence, self-awareness, and the resilience needed to bounce back, even when life throws you a curveball.
Diversity at Work by Leo ParvisThis book is useful for anyone who want to start their own process of learning about diversity. Learn the lessons here and use them in your daily life.
[E-Book] Transforming teamwork : Cultivating collaborative cultures transforming teams by Diane P. Zimmerman, Jim Roussin, and Robert John GarmstonThis book explores how global organisations and institutions manage Equality, Diversity and Inclusion (EDI) across their operations and within different cultural and value settings. It blends empirical evidence from collaborative research with original practical insights. In addition, the book demonstrates how the idea of narratives can be used as an approach to achieving EDI goals, presenting powerful stories on EDI implementation and challenges stemming from EDI-related abuses. Taken together, the book's respective chapters depict the complexity of EDI in a nuanced way, reflecting the disparate realities of those involved in its implementation. The combination of academic research and insights from practitioners in the field give the book a unique position in the global management literature on EDI, while also yielding a wealth of valuable lessons and conclusions.
ISBN: 9783030195236
Publication Date: 2019
eBooks/Books- Collaboration
Co-Create by David NourBusiness relationship expert David Nour shows how to effectively execute co-creation, nourish the user community, and ensure that your next offering is exactly what your customers were waiting for.
Call Number: HD69 S8 N931
ISBN: 9781250103024
Publication Date: 2017
Visual Thinking by Williemien BrandThis book provides you the skills to develop your own signature and style and start generating change by integrating visual communication into the business setting.
Smart Collaboration by Heidi GardnerIn Smart Collaboration, Heidi K. Gardner shows that firms earn higher margins, inspire greater client loyalty, attract and retain the best talent, and gain a competitive edge when specialists collaborate across functional boundaries.
[E-Book] The Future of Organizations by Arvind K. Birdie (Editor)This volume provides valuable insights into how organizations are changing and evolving and how human resource personnel, employers, and employees are reacting to these emerging workplace transitions. Today's successful organizations must be learning organizations in that they must keep abreast and change with the new workplace dynamics. The volume explores the new and future challenges and opportunities for employees and employers, particularly in reference to service organizations in the 21st century. It explores many of the new trends in conjunction with a focus on work-life balance, globalization, redefining leadership, contingent work force, stress management, telecommuting, work force diversity, ergonomics, life satisfaction/subjective well-being, and more.