eBooks / Books
Collaboration
Engagement by
Master the interpersonal side of management to enhance productivity and boost success Engagement is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a manager in a new job, and her experiences applying the four steps in leading her new team. Brief interludes punctuate the story throughout to provide room for reflection, and to explain the complex interpersonal dynamics at play in commonly encountered situations. Key lessons are underscored as the foundation for a sound people strategy, and the features and details of each rule are laid out in a clear, concise manner. You'll learn alongside the story's manager as she uses the model to find artful solutions to problems that could have easily derailed her chances of success. People are the hardest part of a manger's job. No matter how well-matched their skill sets, there is always the potential for interpersonal conflicts and strains to throw the team off-course. This book shows you deft strategies for addressing those challenges with a well thought-out framework for getting your team fully invested in the group's success. Find creative solutions to persistent issues Dig into the interpersonal dynamics at work Learn how to handle--and manage--difficult people Apply key strategies for engaging the team This compact, easy-to-apply set of guidelines draws on your leadership skills while providing a strong foundation for a new managerial approach. Effective management is frequently a tightrope between results and morale, and Engagement shows you how to find your balance and steady your team.
Transforming Teamwork by
This book on teamwork is different from others in that instead of expecting a facilitator to be responsible for group success these authors posit that it is the individual group members who are critical for successful collaboration. Teamwork isn't always productive. In some cases, collaboration can lead to group members feeling anxious, vulnerable, and distrustful of others. The way through this is to capacitate groups to structure thoughtful conversations that lead to better decision making for sustainable change. This book gives team members guidance on how to be effective (mindful) members who construct meaning, listen, are self-revealing, have social sensitivity, adhere to group norms, maintain awareness of group processes, and monitor group goals. The focus of this book is on cultivating and sustaining generative groups where everyone takes an active role in determining the success or failure of the group's work.
People Skills by
The second in the Coaches Collaboration Series, this book zeroes in on the many ways we interact with one another - and how to do it better! Every time we begin a conversation, send an email, look across the coffee shop, we are practicing our people skills. From our speech and body language to preparing for client interactions, there is much to know about effectively and powerfully communication with those we would do business with. This book is written by 10 amazing women business owners who present their own niche of people skills on subjects ranging from nonverbal communication to nailing down your ideal client to preparing spiritually and emotionally for those interactions. Everyone in business needs this book!
Transforming Teams by
Human resources and management consultants are frequently asked to help their clients address fundamental breakdowns within their organizations. More often than not, these breakdowns occur between conflicting functional areas, such as sales and customer service, sales and operations, or creative and operations management. This book explains why these breakdowns occur and details what you can do to correct them. A motivational management tale, Transforming Teams: Tips for Improving Collaboration and Building Trust is based on the author's real-world experience as a consultant helping companies resolve breakdowns in collaboration and trust at the workplace. Using a narrative style to illustrate problem-solving in action, the book follows the challenges faced by a company CEO and her team as they address three central precepts: that all relationships are reparable, that the use of direct language is fundamental, and that members of a team can fix only one thing, themselves. As the story unfolds, readers follow along and learn the three communication minefields that can derail and disrupt effective teamwork: breaking promises, avoiding conflict, and not holding each other accountable. Readers gain important insights as the characters end up improving their collaboration by recognizing the interrelated components of trust and understanding their own behavioral style and the styles of others. Although there's no silver bullet for solving team conflict, there are a number of proven tools and strategies that can help teams improve collaboration and productivity. This book presents these tools in a manner that any front-line manager can immediately deploy to help team members identify challenges objectively and take responsibility for improving the team dynamic.
Teamwork
Committed Teams by
Build high-performing teams with an evidence-based framework that delivers results Committed is a practical handbook for building great teams. Based on research from Wharton's Executive Development Program (EDP), this concise guide identifies the common challenges that arise when people work together as a group and provides key guidance on breaking through the barriers to peak performance. Committed draws its insights from the EDP's living lab: an intensive two-week simulation during which executive-level participants run complex global businesses. The authors have observed over 100 teams collaborating and competing for over 100 combined years in this intense environment. It has yielded fundamental insights about teamwork: what usually goes wrong, what frequently goes right, and the methods and techniques that will help you access your team's full potential. These insights have been distilled into a simple, repeatable process that you can start applying today. Getting teams engaged and aligned is hard. Committed will give you the tools you need to deal with all of the familiar teamwork challenges that get in the way: organizational politics, delegation, coordination, and aligning skills and motivation. Using vivid stories and examples from the worlds of business, sports, and non-profits, it will teach you how to: Understand the dynamics of successful teams Achieve peak performance using a research-backed methodology Gain expert insight into why most teams underperform Learn the critical points common to all great teams Committed gives you the perspective you need to combine the right people with the right way of collaborating to achieve extraordinary results.
The Essence of Teamwork by
The importance of teamwork is one of the hardest things an individual learns. How do you put the interest of the group before yourself and understand how this will help you the most in the end? It is human nature for most people to say to themselves: "I must take care of myself first. What is best for me?" The hardest thing for coaches or corporate leaders to do is to get the members of their organizations to work together as a team. Individuals must learn to forget about what they will achieve on their own and instead to focus on, "What can we achieve together?" How do leaders get their charges to fight for the person next to them as hard as they would fight for themselves or their families? This is not an easy task, yet it can be done. In this book, Almon Gunter shows leaders how to get individuals to think and act as a team. Almon Gunter, in The Essence of Teamwork, has laid out a clear, wonderful program showing leaders and their members how to become architects of strong, successful teams. This book is a must-read for all who aspire to have successful careers in the worlds of business, athletics, education, or any of life's many endeavors. Almon Gunter is giving you the essential points for building a winning team. Eric Bass Co-Founder of MOCATS
Opening Doors to Teamwork and Collaboration by
Your people might be your organization's greatest assets, but their interactions with one another are what determine the quality and the quantity of their contributions. Few organizations know how to generate the sense of excitement, energy, and shared mission that occurs when people truly join together. This book shows how, describing four simple behavioral keys that fundamentally change how people work together - building greater trust, understanding and collaboration.
eBooks / Books
Knowledge Sharing
Mastering Organizational Knowledge Flow by
Get your organization's expertise out of its silos and make it flow-with lessons from over a decade of experience Looking at knowledge management in a holistic way, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work puts the proper emphasis on non-technical issues. As knowledge is deeply connected to humans, the author moves away from the often overused and therefore burned-out term "knowledge management" to the better-suited term "knowledge flow management." Provides lessons learned and case studies from real experience Discusses key knowledge flow components, success factors and traps, and where to start Covering topics such as the power of scaling, internal marketing, measuring success, cultural aspects of sharing, and the role of Web2.0, Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work allows you to stay up-to-date with today's knowledge flow management, and implement best practices to position your organization to take advantage of all of its assets.
Empathy & Emotional Intelligence
Empathy by
Discover the Six Habits of Highly Empathic People A popular speaker and co-founder of The School of Life, Roman Krznaric has traveled the world researching and lecturing on the subject of empathy. In this lively and engaging book, he argues that our brains are wired for social connection. Empathy, not apathy or self-centeredness, is at the heart of who we are. By looking outward and attempting to identify with the experiences of others, Krznaric argues, we can become not only a more equal society, but also a happier and more creative one. Through encounters with groundbreaking actors, activists, designers, nurses, bankers and neuroscientists, Krznaric defines a new breed of adventurer. He presents the six life-enhancing habits of highly empathic people, whose skills enable them to connect with others in extraordinary ways - making themselves, and the world, more truly fulfilled.
Understanding Emotional Intelligence by
Emotional intelligence, more than IQ and technical know-how, gives a valuable competitive edge to organizations and is crucial to the success of individuals. Used to its full advantage, emotional intelligence can improve relationships with vital business contacts to achieve your desired outcomes, help you perform better at interview and job applications and improve your decision making on a day to day basis. By applying the principles of emotional intelligence to the working environment and describing familiar situations in jargon-free language, Understanding Emotional Intelligence will show you how to negotiate more effectively, develop leadership skills, develop an emotionally aware organisation, use EQ as a management strategy, manage relationships with colleagues and develop your self-confidence. Featuring ten traits of emotionally intelligent people and including advice on social networking and communication, Understanding Emotional Intelligence provides clear and realistic guidance in a common sense way, helping you to make radical changes in the way you approach people, life and work.
The Emotional Intelligence Activity Kit by
Know-it-all bosses, overcompetitive colleagues, and leaders who rarely leave their offices--common EQ problems such as these damage not just camaraderie, but also results. Because of this, managers are discovering now more than ever that emotional intelligence (EI)--knowing how to manage emotions, empathize, build relationships, and more--is a vital contributor to a company's success. But how does one go about persuading others to improve their EI? The Emotional Intelligence Activity Kit shows the way with 50 practical exercises to:* Promote introspection * Increase empathy * Improve social skills * Boost influence * Inspire purpose* Bring everyone on board* And more Studies have proven that emotional intelligence drives performance. But the problem has always been how to utilize this knowledge and inspire new ways of thinking among individuals. But with this must-have kit, trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements in order to create thriving, successful organizations.
EQ and leadership by
Brought together by a Chinese egg puzzle, three young people become involved in a dangerous search for a missing baby.
Journal articles
|
